In response to growing concerns about fraudulent online sales practices, Trade Secretary Alfredo Pascual ordered the two largest e-commerce platforms in our country to address the issue and provide an official explanation- cloud. The Department of Trade and Industry (DTI) has been alerted to reports of scammers using these platforms to sell defective, counterfeit, and pirated goods.
Secretary Pascual expressed his commitment to the welfare of consumers, stressing the need to hold these unregistered and unlicensed online merchants accountable. He has issued a letter to e-commerce platforms, requesting the removal of such sellers. They were given a 72-hour window to provide their explanation.
Selling fraudulent products is a violation of e-commerce laws, and the DTI is determined to enforce these regulations. While we encourage the use of e-commerce platforms for convenient shopping experiences, our priority is to ensure a safe environment for consumers.
On June 5, the DTI sent the aforementioned letter to e-commerce platforms, urging them to take immediate action. However, consumers also have an important role to play in reporting infringers. If you encounter suspicious activities or find counterfeit products, you can report it to the DTI Consumer Care Hotline (1-384) or via the email address consumercare@dti.gov.ph.
