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CAGAYAN de Oro City Mayor Rolando “Klarex” Uy recently signed the Memorandum of Agreement (MOA) with the Philippine Statistics Authority Region X and the City Civil Registry.
This agreement establishes the Batch Request Query System (BREQS) project, which aims to simplify the process of obtaining civil registration papers.
The chief of staff of the City Mayor’s Office, Shiela Lumbatan, said that the main goal of this project is to make requesting civil register documents from the City Civil Register Office, located in the city hall, a more streamlined process.
The MOA signing ceremony was attended by Mayor Uy, Janith C. Aves from PSA Region X, and Evangeline C. Tapangan, City Civil Registrar.

“This means that not only residents of the city but also individuals from nearby barangays and even outside the city will benefit from this new system,” said Lumbatan.
He said that with the implementation of the Batch Request Query System, people no longer need to go through a long and complicated process to obtain important civil register papers.
“This will greatly improve efficiency and save time for citizens and the city administration,” said Lumbatan.
The BREQS project is expected to improve accessibility and convenience for the public. People living in remote barangays and the outskirts of the city no longer have to travel far to the city hall for their requests.
“Instead, they can use this new system to submit their requests electronically, eliminating the need to be physically present,” Lumbatan emphasized.
In addition, the Memorandum of Agreement represents a strong collaboration between the local government, the Philippine Statistics Authority, and the City Civil Registry.
This shows their commitment to modernize public services and use technology to provide better services to citizens.
The signing of the Memorandum of Agreement for the implementation of the Batch Request Query System (BREQS) is an important step towards improving the process of obtaining civil registration papers.
Mayor Uy expressed his gratitude to PSA for bringing this new solution to Cagayan de Oro.
He strongly believes that accurate data is essential for making informed policies and implementing effective interventions.
“This project will involve not only the residents of the city but also individuals from the barangays and others,” said Uy, adding that by leveraging technology, the request procedure will become more efficient, accessible, and convenient for everyone involved. .
The MOA signing represents a significant milestone in the development of administrative processes and community services in Cagayan de Oro under Uy’s unwavering commitment to serve the residents.
The partnership between the LGU and PSA sets a benchmark for other municipalities, encouraging them to provide efficient and accessible services to their constituents.
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