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Eastern Communications, a leading telecommunications company in the Philippines, has earned the renewal of its International Organization for Standardization (ISO) 9001 certification, reflecting its continued efforts to maintain standard management practices. in the industry, transparent processes, and customer-driven delivery systems. It also received the 27001 certification, which is the world’s most popular standard for information security management systems (ISMS).
For many years, Eastern Communications has been at the forefront of providing an array of outstanding telecommunications services and solutions to businesses in the Philippines. Eastern became the first local telecommunications company to receive ISO 9001 back in 2010.
The award of the second ISO certification comes just before Eastern Communications reaches its 145th anniversary, supporting its mission to help businesses with digital transformation.
ISO 9001 recertification is a series of connected ongoing audits and reviews to ensure that an organization and its management system comply with relevant international standards.
International Standards for Security Management Systems
As a cybersecurity solution provider, Eastern Communications implements robust security management systems that adhere to international standards and principles outlined by ISO. These measures reflect the telco’s highest standards in data center protection and IT operational systems.
According to its Internal Audit and Risk Management Head, Celso Bagnes, Eastern Communications serves clients with the highest quality standards and has undergone a series of audits and reviews to achieve these certification.
“It is a privilege to receive again the ISO 9001 certification for the Quality Management System and the new ISO 27001 certification for the Information Security Management System, which demonstrates Eastern’s compliance with international business conduct standards. and its dealings with customers, suppliers, partners, and external parties. We recognize that in order to provide a high standard of customer service, we need smooth, well-managed, and secure processes,” he added.
“Achieving this certification instills more confidence in our stakeholders. You can rest assured that we will continuously and consistently review and improve our security systems to maintain information security in this highly digital age,” said Eastern Communications Information Security Management Head Domingo Gonzales.
More than ever, the certification reinforces Eastern Communications’ vision for a stronger future for businesses. The telco aims to help Filipinos thrive through world-class technologies and connectivity. Earlier this year, Eastern Communications launched its “Evolve Every Day” campaign as a call to action for its partners to future-proof its operations.
To learn more about Eastern Communications and its services, visit eastern.com.ph or follow @easterncommph on Facebook.
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