Leading fiber internet and technology solutions provider Converge ICT Solutions Inc. targeting to acquire an estimated 150,000 micro, small, and medium enterprises (MSMEs) operates in the tourism and hospitality sector in the Philippines with a cloud-based hotel management solution that aims to digitize MSME hotels and resorts.
Equipping MSMEs with the same technology capabilities as large hotel chains and enabling them to compete more effectively is the shared goal of Converge, in partnership with another Filipino-owned technology company, Comise Solutions Inc. partnership with Converge headquarters.
“The Converge Workplace Hotel Management Solution gives small hotels more control and visibility into their operations. Previously, you would go to booking aggregator sites for a booking, and the smaller ones hotel must pay a commission to them to sell a room. With this solution, small hotels and resorts now have the ability on their website to accept direct bookings and payments. For this to happen it means you automate the operations of the hotel,” said Converge Chief Operations Officer Jesus C. Romero.
“The solution helps hotels automate their hotel operations and accurately monitor inventory, pricing, and guest bookings,” added Jojo Abundancia, President of Comise Solutions Inc.
Commission Solutions Inc. is a Filipino company involved in the development and delivery of technology solutions. It is the authorized reseller of eZee Hospitality IT Solutions – Cloud Based Property Management System, Channel Manager and Reservations Management System.
Converge and Comise began their partnership in 2022, with the goal of synergizing their solutions for an underserved segment of the hospitality industry by offering cloud-based world class hotel applications that were previously available only for five star hotels. Since then, they have formed their respective groups to package solutions for MSMEs.
With the high-speed, pure connectivity of Converge and Comise’s expertise in hospitality management solutions, hotels can track their operations on one platform, increasing their efficiency, profitability, and guest satisfaction.
This is the latest value-added service offered by fiber broadband company Converge, under the Workplace family of products. Converge Workplace is the umbrella brand for business productivity software solutions.
“Beyond quality broadband connectivity, Converge is all about finding technology solutions to our business customers’ needs. We aim to expand our portfolio of value-added products for the benefit to our business clients and help them succeed in their respective industries,” added Romero.
Besides allowing hotel and resort owners to have their own booking system, they can also manage room inventory, and manage different hotel departments – from housekeeping and front desk, to maintenance. An advantage of having a dedicated booking platform is the elimination of commission fees to be paid to hotel booking aggregators, as hotels receive their own bookings.
In addition, as a turnkey software product, the hotel management solution eliminates the need for an IT department or the installation of expensive hardware – all that is required is a strong broadband connection. that Converge can provide to MSME.
“Before, it was only available to 5-star hotels because they could spend millions of pesos to have these types of systems. Now, it’s available to everyone because it’s a subscription-based software,” Abundancia added, highlighting the affordability of the product.
Abundancia noted that these solutions help prevent issues such as overbooking and long lines at the front desk while also enabling accommodation companies to make better business decisions and opening up more opportunities for to grow.
“Hotel and resort owners using our flexiBIZ connectivity product can upgrade their hotel management system with this value added solution,” added Romero.
According to the DTI – Bureau of Small and Medium Enterprise Development 2021 Philippines MSME Statistics in Brief report, MSMEs make up 99.6% of all businesses in the Philippines, with 64.67% of the total workforce. Of these MSMEs, the hospitality and tourism industry has 14.1%, with 670,040 people.
To learn more about Converge SME Solutions, visit https://www.convergeict.com/SME/.